5 Ways to Keep Your Home Cool This Summer

“Is it hot enough for you?”

You’re probably tired of hearing people say that throughout the summer. The reality is, whether you love or hate the heat, you want to stay cool and comfortable inside your home. While the air conditioner is the easiest way to do this, here are five ways your can beat the heat and stay cool and comfortable regardless of whether or not you have central air. Read more

Say What? Understanding How Your Equipment Works | Part I

If you’ve ever had a conversation with an HVAC technician at some point you’ve probably heard a phrase that sounds foreign or an acronym that you don’t understand. Overwhelmed is the last thing you should feel about your heating, air conditioning, and indoor air quality system.

But do not fear, we’re here to help. The following are some of the most common phrases, terms, acronyms, and words our technicians most frequently get questions on when they’re talking with homeowners. Read more

NOW or LATER? When to Spend & When to Save

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Deciding whether to purchase new heating and air conditioning equipment now or later , where to purchase it, and how much to spend are regular questions homeowners ponder regularly. And through these questions we’ve been hearing a common theme lately from customers, both returning and new.

This common theme is cost. Customers want to know, sometimes right off the bat, what the numbers are. Read more

If We Had To Watch TV

Once in a while we like to go a little off topic and talk about things other than heating & cooling.

This post is one of those times. We hope you enjoy getting to know us a little better.

This time of year brings an unprecedented amount of time spent watching college basketball. With 32 games being played over two days (approximately 12 hours each day) it’s easy to get sucked into the madness that ensues when all these teams are playing.
Some sources report millions or even billions of dollars wasted or lost because employees are watching basketball.

But not all of us are basketball fans. So we asked everyone on the team the following question,

If you had two days, with nothing else planned, and all you could do is watch TV for 12 hours each day, what would you watch?

Read more

What We Learned From Sales Training & Why It Matters To You

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For two full days our owner, Ross, and two employees attended an HVAC Expo provided by our Amana distributor, Dakota Supply Group. The employees, Scott and Ryan (me), attended the Intensive Sales Training to learn effective and beneficial ways to interact with our customers and educate them on the services and equipment we provide.

Now if some of you got turned off by the word sales don’t worry, Scott and I were too. The purpose of this training wasn’t to turn us into money hungry, ruthless sharks only in your home to devour your money. No, it was to help us build the confidence and skills to better serve you and all of our customers.

Over the past few months we’ve realized we have not done our best in communicating and educating our customers on all the ways we can serve them. Sure we updated the website and post on Facebook, but our relationship with you is more than just words on a screen. Read more